Processing Time:
All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive a notification when your order has shipped.
Shipping Methods and Delivery Time:
Standard Shipping: Typically 3-7 business days.
Expedited Shipping: Available at an additional cost, with delivery typically within 2-3 business days.
Overnight Shipping: Available at an additional cost, with delivery typically within 1 business day.
Shipping Costs:
Standard Shipping: Free on all orders.
Expedited and Overnight Shipping: Costs are calculated at checkout based on your location and the weight of the items.
Shipping Restrictions:
We currently only ship within the United States. We do not ship to PO Boxes, APO/FPO addresses, or U.S. Territories.
Certain items may have additional shipping restrictions due to their size or weight.
Tracking Your Order:
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package.
Delayed or Lost Shipments:
If your order is delayed or lost in transit, please contact our customer service team at [email protected] for assistance. We will work with the carrier to resolve the issue as quickly as possible.
Changes to Your Order:
If you need to make changes to your shipping address or cancel your order, please contact us immediately at [email protected] . We can only make changes or cancellations before the order has shipped.
Contact Us:
If you have any questions or concerns about your shipment, please reach out to us at [email protected] . We’re here to help!
Authentic Wuyi Rock Tea (WuYi Yan Cha) is a mountain-grown oolong, carefully refined through multiple charcoal firings. It brews to a deep orange-red hue, offering bold, full-bodied flavors with each sip