Return Window:
At WUYI Rock Tea, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your WUYI Rock Tea, you may return it within 30 days of the delivery date.
Eligibility for Returns:
Proof of Purchase:
To process your return, we require a receipt or proof of purchase. This can be your order confirmation email or the packing slip that came with your order.
Refunds:
Return Shipping Fees:
How to Return:
Please contact our customer service team at [email protected] to initiate your return. We will provide you with a return authorization and instructions for returning your item.
Exchanges:
We do not offer direct exchanges. If you would like a different style or color, please return your item and place a new order.
Introduction:
At WUYI Rock Tea, we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information.
Information We Collect:
How We Use Your Information:
Sharing Your Information:
Your Rights:
Security:
We take reasonable precautions to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.
Changes to This Policy:
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
Contact Us:
If you have any questions or concerns about our privacy policy, please contact us at [email protected].
At WUYI Rock Tea, we strive to make returns as simple and affordable as possible. Return shipping fees typically range from $5 to $15, depending on the location and size of the package. These fees will be deducted from your refund amount. If the return is due to a defect or an error on our part, we will cover the return shipping costs.
Please reach out to our customer service team at [email protected] for further assistance.
Authentic Wuyi Rock Tea (WuYi Yan Cha) is a mountain-grown oolong, carefully refined through multiple charcoal firings. It brews to a deep orange-red hue, offering bold, full-bodied flavors with each sip